Greenbrook Automations Limited take our responsibilities to our customers seriously.
To continue to provide the highest quality of service to our customers, it is necessary to make use of personal data.
Processing and manufacturing of machines requires an address. Responding to an enquiry means using an email address or phone number. Receipts and invoices help us to pay our taxes.
According to the law in the UK/EU – these things make us a “data controller”.
For peace of mind, or if you’re just curious, here is a detailed breakdown of how we go about our duty to keep your information out of the hands of spammers and miscreants:
Greenbrook Automations Ltd (‘we’ or ‘us’ or ‘our’ from now onwards) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and law. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
Greenbrook Automations Ltd registered office is at McGregors Way, Turnoaks Business Park, Chesterfield, S40 2WB and act as the data controller when processing your data. We can be contacted on sales@greenbrookautomations.com
Lawful basis for processing: Legitimate interests
It is in both the visitor’s and Greenbrook Automations Ltd interests that the message is safely received by Greenbrook Automations. Therefore we must keep a copy of the message so it can be retrieved in the event of an email failure.
Objective for processing: The message details are stored in the database for 1-2 months to ensure messages can be retrieved should there be a failure with email.
Objective for processing: To keep subscribers up to date with the latest in product availably and offers of potential interest. Also to inform of planned or unplanned outages – or anything that may impact the services provided by Talking Balloons.
Right to be informed
All information regarding GDPR can be found in this Privacy Policy.
Right of access
If you would like to have access to a copy of the data this website holds relating specifically to you, please email sales@greenbrookautomations.com with your request. Your data will be provided free of charge within one month of receiving your request.
Right of rectification
If you would like us to rectify any of the data this held on this website relating specifically to you, please email sales@greenbrookautomations.com with your request. We will rectify the data free of charge within one month of receiving your request.
Right of erasure
If you would like us to remove any or all of the data held on this website relating specifically to you, please email sales@greenbrookautomations.com with your request. We will remove the data free of charge within one month of receiving your request. Please note, this may not be possible if the data is essential to services we are contractually obliged to provide you with. We will inform you if this is the case.
Right to restrict processing
If you would like us to restrict the processing of any data held on this website relating specifically to you, please email sales@greenbrookautomations.com with your request. We will restrict processing of your data free of charge within one month of receiving your request. Please note, this may not be possible if the data is essential to services we are contractually obliged to provide you with. We will inform you if this is the case.
Right to data portability
If you would like to have access to a copy of the data this website holds relating specifically to you, please email sales@greenbrookautomations.com with your request. Your data will be provided in CSV or Word File format free of charge within one month of receiving your request.
Rights related to automated decision making including profiling
This website does not make use of any automated decision making or profiling.
You have the right to access any personal information that Greenbrook Automations processes about you and to request information about:
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Greenbrook Automations uses third parties to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
Designated Accountant to Greenbrook Automations
For the purposes of bookkeeping, accounts, tax returns where applicable and invoicing to our customers. They act in the capacity of a processor on our behalf. The only information we
sales@greenbrookautomations.comsales@greenbrookautomations.com
